CDL drivers assure brake adjustment inspections are completed prior to use Operates and maintains trucks and equipment per manufactures recommendations Does not modify any vehicle or piece of equipment without written permission from the manufacturer and PSC management Trained on the installation, operation, and repairs of mechanical devices such as pumps, valves, PTO's etc. Interacts with customer in a professional manner regarding job status, client requirements, and assures customer satisfaction. Trained on the proper use of all PPE required to do the work safely.
More and more, consumers are turning to live chat service as a way to gain quick resolutions to issues. Bring your Social Media initiative to life. Our open-door policies allow employees to raise issues and concerns without fear of reprimand. Our crews work independently as a remote team with the support of dozens of local offices. Chat reporting Reporting is a breeze. We give you secure web access to all chat dialogs. This gives you the advantage in closing sales and quickly solving problems. We can think on our feet and we easily customize chat responses on an as-needed basis. Additionally, team members are provided advanced technology and equipment to support their ongoing operations. PSC is an industry leader in safety, compliance and employee development. Update your customer records. We give you all the metrics you need to measure the effectiveness of your chat programs. PSC will provide significant hands-on training to make sure all team members are performing their duties in the safest possible manner. Keep your billing systems current. Call Today for a Free Consultation Chat archiving Chat transcripts are archived for your protection. Customize your chat Chat responses are highly customizable. You never have to worry about what our operators are talking about with your customers, because you receive complete reporting and transcriptions on every single transaction! Chats per hour, average chat durations, speed of response - we can provide any measurements you need to keep your live chat support happy and healthy. We operate in full compliance of DOT requirements and provide a safe work place for all team members. May troubleshoot equipment and make minor repairs as long as they have the knowledge to complete the task safely. Our extensive behavior-based safety system also allows for anonymous reporting in order to maximize our safety efforts. Our live chat operators will access this chat response directory to solve issues and answer questions with lightning speed and accuracy. Many of our team members have gone on to become supervisors, dispatchers, project managers, department leaders and senior managers. PSC welcomes applicants of all skillsets and experience.
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